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Metrics

Conversion Rate

The percentage of visitors or ad clickers who complete a desired action (purchase, signup, lead form). Calculated as conversions divided by clicks or sessions times 100. It varies widely by traffic source, device and price point, so an account-wide average says little on its own.

Why it matters

It is where ad performance and site performance become inseparable. A conversion-rate problem read as a traffic-quality problem sends budget away from a channel that was working.

In practice

Compare by landing page and by device before blaming the channel. A mobile rate half the desktop rate is a site issue, not an audience one.

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